Choose Your Objective

1. Question

Lean principles often go hand-in-hand with Six Sigma principles.

a. True

b. False

2. Question

Which of the following is NOT a similarity between Lean and Six Sigma concepts?

a. They are both concerned with continuous improvement.

b. They both seek to increase instances of waste within an organization.

c. They are both concerned with an overall culture of quality rather than single events that increase quality and decrease defects.

3. Question

Which of the following is NOT a key element of TQM (Total Quality Management) initiatives?

a. Teamwork

b. Ethics

c. Integrity

d. Ingenuity

4. Question

According to the TQM mentality, the entire organization is only as strong as the ________ element.

a. strongest

b. weakest

c. least productive

d. most productive

5. Question

Which of the following is NOT a continuous process improvement technique?

a. Six Sigma Methodologies

b. Lean

c. TQM (Total Quality Management)

d. BPR (Business Process Reengineering)

6. Question

Which of the following methods seeks to effect positive change in processes and organizations by using a set of practical tools to address business issues and process problems?

a. BPR (Business Process Reengineering)

b. TQM (Total Quality Management)

c. Rummler-Brache

d. Six Sigma Methodologies

e. Lean

f. This statement can apply to more than one of the above.

7. Question

Which of the following shows phases of the Rummler-Brache Method in the correct order?

a. Definition, Implementation, Improvement Planning, Management of Process

b. Definition, Improvement Planning, Implementation

c. Improvement Planning, Definition, Analysis and Design, Implementation, Management of Process

d. Definition, Improvement Planning, Analysis and Design, Implementation, Management of Process

8. Question

Scrum is used:

a. When teams want to create new technical products

b. when teams want to integrate new developments on existing products within a short time frame

c. All of the above

d. None of the above

9. Question

Jumpstart is a fast-paced method for identifying problems and solutions in a single session that can be used within other methods such as Rummler-Brache, Scrum, and TQM.

a. True

b. False

10. Question

3-10. The Six Sigma process improvement method should be chosen when:

a. facing a known problem

b. problems are defined and contained

c. solving complex problems

d. costs are loosely tied to processes.